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IN THIS COVID-BLIGHTED WORLD, TRUST IS IN SHORT SUPPLY. WE MUST FOCUS ON BUILDING TRUST.

(This is an exclusive article I wrote for the Chartered Management Institute. It appears in the INSIGHTS section of their website.) Charismatic leaders are crystal-clear about their values and put […]

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THE BRAIN CHEMISTRY OF THIS CRISIS: WHAT MANAGERS NEED TO KNOW TO HELP EMPLOYEES COPE AND PERFORM WELL

To draw the best from your people at a time of uncertainty, your management style needs to stimulate the right neural reactions. In a Chartered Management Institute article this week […]

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HOW NOT TO LEAD IN A CRISIS.

The bad management behaviours that destroy good teams. Even in ordinary times, bad managers create dreadful cultures and poisonous places of work that are harmful to our health, and our […]

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HAVE YOU PERFECTED YOUR EMOTIONAL SIGNATURE?

As youngsters, we spent hours and hours perfecting our signatures, practising over and over until our imprint felt “just right”. Eventually, it became the brand we used everywhere. Pity, then, […]

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