If you are a manager, it is your soft skills that will determine your success in business (more so than the technical skills that probably got you into a leadership position in the first place).
Research conducted with Fortune 500 CEOs by the Stanford Research Institute International and the Carnegie Melon Foundation found that 75 per cent of long-term job success depends on people skills, while only 25 per cent on technical knowledge.
My books explore the soft skills that make managers more charismatic, more inspiring, and more effective.
Fields Wicker-Miurin OBE, Co-Founder and Partner, Leaders’ Quest
Andrew Gardner, Chairman, Medvivo
Michael Frohlich, CEO, Ogilvy UK
Chris Satterthwaite, Chairman, Access Intelligence
Nicholas Harvard Taylor, Founder, Harvard Public Relations
Ann Francke, CEO, Chartered Management Institute
We say that someone has charisma when they can attract and inspire people through their personal qualities. We think that this is a special power some individuals have that makes them able to affect and persuade others. But this is simply not true. Everyone is capable of developing charisma, because it stems from skills you can practise and apply. These skills will make you more inspiring, trustworthy and influential. Charisma is something you learn, not something you’re born with.
“Charismatic Leadership” will show you how to be a powerful influencer among your peers, colleagues and customers. You’ll learn why charisma is a vital asset in any organization, understand its essential components, know how to avoid the dark side of charisma and be able to measure and understand the shape of your own charisma in order to grow your charismatic presence. Using charisma effectively will help everyone perform at a high level. This book will show you how.
John Heaps, Chairman, Eversheds LLP
Rainer Ohler, Group Communications Director, Airbus Group
Caroline Shaw, Chief Executive, The Christie NHS Foundation Trust
The difference between competent communication and inspiring communication can be the difference between poor performance and outstanding results.
The traditional model for what constitutes a good manager is changing and CEO’s and HR professionals now say the ability to understand, motivate and inspire others is the characteristic that is most important when recruiting senior leaders. Based on original interviews with an extraordinary list of 80 top leaders from a wide range business sectors, The Language of Leaders provides a unique insight into how they have responded to the demands of a transparent world, reports on what they have learned, and creates a lexicon for successful communication.
Their message is resoundingly clear – communication in leadership is a now a crucial top three skill of leadership. It is only through mastering this skill that leaders can have effective communication with people within and outside an organization and ultimately build trust – the essential pre-requisite of success.Buy online ▶
Robert Morris, leadership commentator
Sir Eric Peacock CMG DL
Gina Nelthorpe Cowne, MD of Kruger Cowne talent management agency
Gary Metcalfe FCMI, FIC
Bob Bullivant, director of Annuity Direct
Gina Nelthorpe Cowne, MD of Kruger Cowne talent management agency
To be successful, leaders must inspire others to achieve great results. How well you perform as a leader will depend on how well as a leader you communicate – but few leaders are taught the critical communication skills that enable them to be inspiring. To be inspiring, you need to be more authentic, more empathetic and more engaging. You need to learn how to tell stories and how to truly listen. You need to understand why you should stand up for your compelling point of view, and be hyper-aware of the unconscious signals you send. You need to learn how to articulate an inspiring vision and how to lead the critical conversations that change everything. Together, this mix of communication skills can provide the super-fuel that will enable you to be hugely effective.
Communicate to Inspire is an essential manual for any aspiring leader, answering the key question: If you want to be a better leader, how do you communicate in a way that inspires? Kevin Murray presents 12 clear principles of leadership communication and how they contribute to trust, engagement, relationships and reputation. Drawing stories from the successful coaching of CEOs and decision makers from a wide range of global organizations, the author examines and analyses key successes (and failures) in the leadership process and provides a unique and successful model for developing your own leadership skills. Be the inspirational leader you want to be.Buy online ▶
Lord Stuart Rose, Chairman of Ocado
Paul Drechsler, President Confederation of British Industry
Barry Sheerman, MP, UK Parliament
Ian Durant, Chairman, Greggs and Capital & Counties Properties PLC
Valerie Keller, Global Lead, EY Beacon Institute, Executive Director, Global Markets, Ernst and Young
“People with Purpose” explores how great business leaders use purpose to power “super performance”. Leaders who communicate a defined mission, alongside clear and genuine values, allow their employees to feel a sense of purpose in their roles and embody their company’s vision. This inspires engagement, loyalty and higher purpose. The book brings together a wide range of compelling research into how having a clearly defined purpose as part of business strategy is a vital element in business success, longevity and inspired teams.
The book shows business leaders how to create a valuable framework that integrates purpose, values and goals on a single page in order to articulate their organization’s unique vison to employees and stakeholders. Kevin has interviewed top CEOs who have used purpose to transform performance, motivate their people, develop organizational resilience and deliver results – often from the very edge of disaster. These leaders share how they have articulated their purpose, values and goals.
“People with Purpose” also looks at the work of neuroscientists, brings together evidence from around the world that purpose powers performance, and shows why purpose matters more in a digitally connected and transparent world. More than 30 case studies are explored from exclusive interviews with Virgin Atlantic, Odeon and UCI Cinemas, Healthcare at Home, Monarch Airlines, Yodel and Moss Bros.
The text is rooted in in-depth research prepared and conducted with polling organisation, YouGov. That proprietary research methodology is now available for individual business leaders to use with their own organisations.Buy online ▶